Worldwide
Africa
Albania
Austria
Belgium
Bulgaria
Czech Republic
France
Germany
Iceland
Italy
Marché International
Netherlands
North America
Pacific
Poland
Romania
Singapore
Spain & Portugal
Switzerland
UK & Ireland
United Arab Emirates
Slovenia
Croatia
Our ambition is to be the most innovative player within the Travel Retail industry.
We aim to design and deliver agile, relevant, and value-added innovative solutions adapted to landlord commercial expectations and tailor-made to passenger needs to create a seamless, more responsible and memorable travel experience.
AGILE & RELEVANT
As each landlord and passenger is unique with his own needs, we offer a wide array of tailor-made or customizable innovations answering to their specific context and expectations.
Our locally-empowered teams, supported by our dedicated central Innovation team enables quick implementation and time-to-market.
ADDED VALUE
Whether we support landlords' innovation roadmaps or develop ad-hoc innovations, our goal is always to create value for landlords and travelers. Our approach to innovation prioritizes quality and customer-facing impact.
Lagardère is innovating with a QrCode ordering system in one of its restaurants. The Bloody Bar, the pilot establishment in this project, now offers its customers the option of ordering and paying via the Pay my Table platform. Access is simple: customers can scan the QrCode placed on the table and access the product catalog. They select the items of their choice and pay directly via the platform by credit card.
Lagardère is innovating with a QrCode ordering system in one of its restaurant outlets. The Bloody Bar, the pilot establishment in this project, now offers its customers the option of ordering and paying via the Pay my Table platform. Access is simple: customers can scan the QrCode placed on the table and access the product catalog. They select the items of their choice and pay directly via the platform by credit card.
The cash register instantly registers the purchase and notifies the baristas of the contents of the order. They can then prepare and bring the order to the table within minutes. A practical solution that allows customers to order without queuing, while remaining comfortably seated.
Lagardère is innovating with a QrCode ordering system in one of its restaurants. The Bloody Bar, the pilot establishment in this project, now offers its customers the option of ordering and paying via the Pay my Table platform. Access is simple: customers can scan the QrCode placed on the table and access the product catalog. They select the items of their choice and pay directly via the platform by credit card.
At Geneva airport's Arrivals sector, Aelia innovates in the Duty-Free shopping experience by setting up an automated point of sale: the vending machine. Passengers can now make their purchases in just 60 seconds.
At Geneva airport's Arrivals sector, Aelia innovates in the Duty-Free shopping experience by setting up an automated point of sale: the vending machine. Passengers can now make their purchases in just 60 seconds.
At Geneva airport's Arrivals sector, Aelia innovates in the Duty-Free shopping experience by setting up an automated point of sale: the vending machine. Passengers can now make their purchases in just 60 seconds.
Lagardère Travel Retail shows its unique ability to continually redefine and elevate the travel experience by integrating the world’s leading-edge technology into its portfolio.
2023 openings:
Lagardère Travel Retail shows its unique ability to continually redefine and elevate the travel experience by integrating the world’s leading-edge technology into its portfolio.
Lagardère Travel Retail Italy has supported Aeroporti di Roma’s robot delivery project to create a seamless customer experience.
Passengers at the new boarding area A in Terminal 1 of Rome Fiumicino International Airport can order food, drinks, and other items from Aelia Duty Free or Relay and have them directly delivered at the gate.
These robots can navigate through the crowds and complicated environments of the airport, and the entire process is contactless and fully autonomous.
Lagardère Travel Retail Italy has supported Aeroporti di Roma’s robot delivery project to create a seamless customer experience.
Detailed research on traveler needs leads to developing attractive concepts and innovations that drive traffic, enhance dwell time, and increase purchases.
From virtual reality kiosks, gamifications, AI product recommendations, to our golf simulators, our shops deliver experiences that go beyond traditional retail.
Detailed research on traveler needs leads to developing attractive concepts and innovations that drive traffic, enhance dwell time, and increase purchases.